FAQ

Frequently asked questions

How long does shipping take?


Most orders ship within 3-5 business days of your order being placed. Any delays center around our production schedule, and if you ever have any questions about your order, feel free to reach out through the site or email!




Where are your COAs?





Can you tell me a little bit about your process?


Sure! Our solventless method uses large amounts of pressure, heat, and short lengths of time to extract the concentrated essence of the organically grown, high-CBD flower we use. This raw rosin is able to be smoked/dabbed, as well as incorporated into edibles and topicals. This process produces the only concentrated balanced, native terpene and cannabinoid profile of the flower we press, and is the only compliant solventless compliant CBD rosin on the market today. Incomparable to distillate, isolates, and other solvent-based extracts and blends, our rosin represents concentrated hemp in its pure and unadulterated form; without residual solvents or contaminants. The link below is a must read to understand the differences in solvent and solventless extracts, and why it matters! https://www.rosintech.com/solvent-solventless-vs-solvent-free-cannabis-extracts-whats-the-difference/




What is your return/refund policy?


Once your order is placed, sales are final. We are proud to produce some of the best solventless concentrates in the market today, and if you have any issues, please reach out to us to see if we can make it right: Support@RHExtracts.com, or through our online chat.




Is it legal to buy your products in the US?


Yes! Our products are fully federally compliant, and legal to purchase, ship and receive in all 50 states! Our products contain less than the federally regulated thc levels allowable in hemp-derived products, both delta 9 thc (less than .3%, and total THC (less than 1%) We also vacuum-seal and ship every order in discrete unmarked boxes, with labs and letters to law and USPS. Alongside of this, earlier last year, USPS announced it would not worry or stop the transporation of hemp products in their mail system.




Congratulations on winning second in the High Times Hemp Cup! Tell us more!


Thank you! The Hemp Cup took place over the last couple months (March-May), where 1,000s of judges received one of 14 judge kits and were asked to rate a random assortment of products based on a variety of criteria. After a two month long judgement process, the High Times Hemp Cup 2021 was streamed to 6m people over High Times Facebook page, where the best products from each category were ranked by this national blind judging process. In the end, we took home silver for concentrates: A tough win that went up against exclusively d8 and other solvent-based concentrates, some with over 500mg total THC per GRAM! We're very proud of this win, and cannot WAIT to take the gold next year! https://hightimes.com/events/cannabis-cup/win-hemp-cup-peoples-choice-2021/




How do I use your products?


Customers have a variety of options when it comes to enjoying our concentrates. Many customers dab our rosin in concentrate rigs, like bubblers/bongs, while other prefer to use battery bases like the Yocan, which has a heating element that melts the rosin and produces vapor to inhale. You can also put a small amount of our rosin on top of whatever you're currently smoking, to enhance effects. For our bubble hash, most users put this on top of a bowlpack or as a small bowlpack itself, and it can also be used on joints, in tobacco, etc. If you're not interested in smoking our products, you can infuse them in oil for sublingual use, or for putting into food products!




What else should we know about your products?


By using this site, you agree that you are of the appropriate age to use and consume CBD products. Please also educate yourself on your local and state laws surrounding using our products. We cannot be held responsible for individual liaibility surrounding the legality of our products in your specific instances.




Holy Cow! Your stuff seems expensive!


It's true, our stuff is a little pricier than most concentrates produced with the use of solvents. Unlike solvent based extraction, where the initial investment into equipment is the highest cost, but afterwards allows you to process any type of material with minimal oversight and incredibly affordable inputs (-25$ outdoor pounds from 2018, standard biomass, trim, etc), solventless extraction (like rosin and hash) requires continuous high quality fresh inputs, forever, as well as high-cost talent to execute maximum yield each time. While we aim to bring our costs down over time, our major focuses have always been to produce the cleanest, highest quality solventless concentrates possible, and ensuring everyone in the US has easy and safe access to these products. When you support us, you're paying for the highest quality inputs crafted by literal hand, without the use of solvent or any converting agent besides heat pressure and time. You also support a company that actively fights for consumer health and safety in this developing industry, day in and day out. Please take a look at our discounts page to see if you qualify! Cheers!





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